As the current pandemic redefines our daily life and essential business operations, I wanted to reach out to you to underscore the RōBEX commitment to you as a valued client. In these uncertain times, with no predictable end in sight, we believe it is critical to stay in communication and continue to focus on the future after this challenge subsides.
At RōBEX, we are adjusting to this “new normal” by having about 25% of our workforce work remotely. Our team continues to focus on developing elegant solutions that optimize productivity for customer-partners like you. Our experienced industrial services group remains willing and able to perform urgent installation and maintenance work in manufacturing plants nationwide. RōBEX qualifies as essential business operations per the recent Ohio Department of Health’s Stay at Home Order. The service and automation we provide the food, beverage, agriculture, and supplies for business operations are critical for the health and safety of our nation.
We take this pandemic very seriously and the health and well-being of our employees and yours is our highest priority. We pledge to do anything necessary and prudent to assist with your critical challenges. Know that we highly value our working relationship and we believe that our companies will both emerge from this crisis stronger and perhaps even more agile. We will get through this together.
Thank you again for your trust in RōBEX and know that we will continue our important work to help optimize your production processes. You can count on us to be there to meet your needs and help achieve mutual long-term goals. Please feel free to contact me directly with any comments or concerns. Stay safe and healthy.